Icemaker repair in New York

Built-in and under-counter ice makers are fundamentally different from cheap portable units. They are designed to produce crystal-clear, tasteless, and slow-melting ice by removing impurities during the freezing process. Since a high-quality replacement unit (like a 15-inch built-in model) often costs between $2,500 and $4,000, repairing a failing pump or sensor is a highly cost-effective way to maintain that luxury standard without the heavy replacement price tag.

Taste and clarity issues usually stem from two sources: filtration and mineral scaling. Over time, calcium builds up inside the freezing plate, and bacteria can form "biofilm" in the water lines. Unlike a standard freezer, a dedicated ice machine requires professional descaling and sanitization. We perform a deep chemical clean of the water loop and replace filters to restore the neutral, crisp taste of your ice.

If the unit is humming but dry, the issue is often related to the water inlet valve or the recirculation pump. High-end machines constantly circulate water over a freezing plate. If the pump fails or the circulation is blocked by scale, ice cannot form. We diagnose whether it's a water supply issue, a failed pump, or a sensor that falsely "thinks" the bin is already full.

Yes. Under-counter units rely on gravity drains or specific drain pumps to remove meltwater. A leak usually indicates a clogged drain line, a cracked reservoir, or a failing drain pump. Since these units are often installed over expensive hardwood flooring or inside custom cabinetry, we treat leaks as emergencies and ensure the drainage system is fully sealed and tested before we leave.

Dedicated ice makers are mechanical devices with cutting grids, augers (for nugget ice), and harvest motors. A loud grinding sound often implies a mechanical jam in the harvest cycle or a failing bearing in the motor. Ignoring this can lead to the motor burning out completely. We recommend shutting the unit off and calling for diagnostics to save the expensive core components.