Miele Washing Machine repair and service in New York

This is Miele’s signature safety system. A sensor in the base of the machine has detected moisture or a leak. The machine automatically shuts off the water valve to prevent flooding. We locate the source of the leak (often a hose or seal), repair it, and reset the safety module.

Not necessarily. The most common issue is liquid detergent drying inside the thin internal tubes if the machine hasn't been used for a while. We perform a professional deep clean and calibration of the TwinDos pumps to restore flow without expensive part replacements.

Never force it. Miele washers have a hidden emergency release pull (usually an orange tab behind the drain filter door). However, if the door sticks frequently, it indicates a failing door lock mechanism or a mainboard issue, which we can repair.

Miele washers are very heavy due to their cast-iron counterweights. While a mat seems like a good idea, it can actually interfere with the machine’s imbalance sensors. The root cause is usually that the leveling feet aren't perfectly adjusted to the subfloor. We calibrate the feet using laser levels to minimize resonance.

If the drum still turns during the wash, the belt is fine. Miele washers use a sensitive computerized load-balancing system. If you wash a single heavy item (like a bath mat), the machine senses the imbalance and refuses to spin fast to prevent damage. If this happens with full loads, we check the motor carbon brushes or the tachometer.