Privacy Policy
This online privacy policy ("Policy"), effective January 1, 2026, applies to information collected through topunitservice.com and other online platforms operated by TOPUNITSERVICE CORP. and its subsidiaries. This Policy governs the collection, use, and protection of information obtained through our websites, social media outlets, and online services.
By using this site, you are consenting to the collection, use, disclosure, and transfer of your information as described in this Policy. If you do not consent to such use, you may not use this site or our services. This Policy is an integral part of our Terms of Use.
As legally defined, "personally identifiable information" refers to details collected on the Internet about individual consumers, including first and last names, physical street addresses, email addresses, telephone numbers, or any other information that permits a specific individual to be contacted physically or online. We collect only the information necessary to provide high-quality technical services to our clients.
Collection of Information
We collect and use information, including personal information, that you provide voluntarily when using our site. This includes data provided through contact forms, service requests, and social media interactions. We may also obtain information (e.g., from Facebook or Google) that you have previously provided to third-party platforms, subject to your privacy settings on those platforms.
Additionally, we collect information sent to us automatically by your web browser or mobile device, such as your IP address, operating system, browser version, and the pages you visit. This data helps us improve our service delivery and user experience.
Commonly collected data includes:
- Full Name
- Physical Service Address (location of repair)
- Email Address
- Phone Number (mobile, home, or work)
Use of Your Information
We use the information we collect to fulfill your service requests and provide superior customer support. TOPUNITSERVICE CORP. does not sell, rent, or lease customer information to third parties for marketing purposes.
We may transfer necessary information to trusted service providers, vendors, and independent technicians who support our business infrastructure, facilitate payments, or conduct customer satisfaction surveys. All such third parties are obligated to maintain the confidentiality of your data and are prohibited from using your personal information except to provide these services to us.
Cookies and Tracking Technologies
We use "cookies" and similar technologies to support site functionality and collect analytical data. You may set your browser to reject cookies, though this may affect the availability of certain features. Third parties, such as Google Analytics, may also use cookies to track behavior across non-affiliated websites for analytical purposes.
Regarding "Do-Not-Track" (DNT) signals: while we respect user privacy, we currently do not guarantee a response to DNT browser headers due to the lack of a consistent industry standard for such signals.
SMS and Mobile Communications
By providing your phone number, you consent to receive communications from TOPUNITSERVICE CORP., including appointment reminders, service updates, and follow-ups. You may opt-out of SMS communications at any time by replying "STOP". Message and data rates may apply according to your carrier plan.
Legal Disclosure and Compliance
We reserve the right to disclose your information as required by law, court order, or subpoena, or when we believe in good faith that disclosure is necessary to protect our rights, property, the safety of our users, or the public. TOPUNITSERVICE CORP. is a U.S. corporation. By using this site, you acknowledge that your data may be processed on servers located in the United States, where data protection laws may differ from those in your jurisdiction.
Governing Law
This Policy shall be governed by and construed in accordance with the laws of the State of New York, United States of America, without regard to its conflicts of law provisions. Any legal action related to this Policy shall be brought exclusively in the courts of New York.
Contact Information
If you have questions regarding this Privacy Policy or wish to update your information, please contact us at support@topunitservice.com.