Refrigerator repair in New York
Expert repair and maintenance for premium refrigerator units across New York City.
Send requestRefrigerator
Common Issues We Can Repair
- Refrigerator not cooling or cooling inconsistently
- Freezer forming frost or icing excessively
- Water leaking inside or underneath the fridge
- Loud humming, buzzing, or rattling coming from the unit
- Warm spots or temperature fluctuations inside compartments
- Control panel, display, or buttons not responding
Expert Solutions Frequently Asked Questions
Almost exclusively, yes. Premium built-in refrigerators (like Sub-Zero, Thermador, or Miele) are engineered to last 20+ years. The cost of a new built-in unit often exceeds $12,000, plus the significant expense of carpentry to fit the new unit into your existing cabinetry. Replacing a compressor, evaporator, or control board is a fraction of that cost and restores the unit to factory specifications for many more years of service.
Not necessarily. While compressor failure is possible, warm temperatures are more often caused by dirty condenser coils restricting airflow, a failed evaporator fan, or a defrost system issue. In high-end dual-compressor systems, one side (freezer) might work while the other (fridge) fails. We perform a segmented diagnostic to pinpoint exactly which component is at fault, avoiding unnecessary expensive replacements.
Water inside the fresh food compartment typically indicates a clogged defrost drain line. The system tries to drain meltwater, hits a blockage, and overflows. Water on the floor can be a cracked drain pan or a leak in the water supply line behind the unit. We carry specialized tools to clear internal drain blockages and seal leaks to protect your expensive hardwood flooring.
A clicking sound usually points to a start-relay struggling to engage the compressor, which can lead to cooling failure within hours. Buzzing often comes from an ice-buildup hitting a fan blade or a vibrating coil. We recommend scheduling service immediately when noises start, as catching a struggling component early can prevent a total system failure and food spoilage.
Yes, we specialize in "hidden" appliances. We understand that removing a fully integrated refrigerator requires specific techniques to avoid damaging the heavy custom panels or the surrounding millwork. Our technicians use floor protection and specialized glides to access the mechanical components safely without disturbing your kitchen’s design.
Our Service Standards
Genuine OEM Parts Only
Factory-certified parts to ensure your premium appliance lasts.
Comprehensive Warranty
We are fully insured and guarantee both our workmanship and components.
Flat-Rate Pricing
No hidden fees. You get a fixed price quote before we start.
Fast & Flexible Arrival
We work around your schedule with same-day appointments available.
PARTS & LOGISTICS
Fully Stocked for Same-Day Repairs
Why wait days for shipping? We maintain a local NYC warehouse and stock our trucks with genuine parts to get your appliance running today.
- Instant Availability: We carry the most common parts for premium brands, aiming to fix your issue in a single visit.
- Local NYC Warehouse: If a rare part isn’t on the truck, we grab it from our local facility instantly—no shipping from out of state.
- Factory-Direct Supply: Sourced directly from manufacturers to ensure authenticity and warranty compliance.
Simple 3-Step Repair Process
Schedule & Confirm
Book online or call. We’ll confirm your 2-hour arrival window instantly.
Diagnose & Quote
Our expert inspects the issue and gives you a flat-rate price before starting.
Repair & Guarantee
We fix it on the spot with stocked parts and back it with our warranty.
CONTACT US FORM
We're Here to Help – Reach Out Anytime!
When you work with our team, you can trust that you will be working with expert technicians who take pride in their work; that pride is reflected in how we treat you, as well as how we treat your home.
- Free Diagnostics with Any Repair
- Same-Day Repairs
- Warranty on All Services
- Qualified experts
- Genuine OEM Parts Only
- Licensed & Insured
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LEARN MORE about Miele Dishwashers: Complete Guide to Selection, Operation, and MaintenanceWhat Our Customers Say
Alan Tall
Very proficient service. Communication a bit complicated but OK overall.
Marilyn Hensle-hirsch
Technician was excellent and knowledgeable.
Peter Mensch
Most efficient household repair we have ever seen. I wish all of my appliances were Miele appliances.
lily nima mohammady
Top technician; knowledgeable, professional and personable.
Robert Allen
Technician was quick to identify the problem and thorough. Explained the issue clearly and was very attentive to the clean up after. Great.
Kimani Rabess-Stewart
Fast and friendly.
OFFERS
Special Offers & Repair Discounts in NYC
Free service call
You will receive a free service call if you order household appliance repair from us.
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10% Loyalty Discount
Special rates for our returning customers on any appliance repair.
LEARN MORE about pricing
Appliance Wellness Program
Our program helps prevent emergency or unnecessary repairs, saving you money
LEARN MORE about the Appliance Wellness ProgramCONTACT US
Contact Our Experts
Does your appliance need repair? Get in touch with us. We will be happy to assist you immediately.
Our team of seasoned experts is ready to optimize your appliances for peak performance.
Choose the best way to reach us below:
Contact us online:
support@topunitservice.com
Use our contact form to describe
your request.