Thermador Appliance Repair in New York
Licensed, insured, and experienced professionals available throughout NYC. We restore functionality to your luxury appliances with speed and precision.
Send requestPrecision Diagnostics for Thermador Innovations
Thermador's patented Star® Burners and Freedom® Refrigeration columns require specific design knowledge. We specialize in troubleshooting the unique ignition systems and advanced relay boards found in these units. When you see an E-code, we interpret it correctly based on technical documentation, resolving issues from dishwasher circulation pumps to freezer column fans efficiently.
Expert Solutions Frequently Asked Questions
Definitely. Thermador Professional Ranges are heavy-duty appliances built with industrial-grade stainless steel components. They are designed to be "forever" appliances. Even if your range is 15 years old, the chassis is solid. Replacing components like the ignition modules or thermostats is far more cost-effective than buying a new pro-style range, which can easily cost over $8,000 today.
The patented Star® Burner provides superior heat coverage, but its unique shape requires precise alignment of the igniter and gas ports. If you hear continuous clicking or see an uneven flame, it’s often due to clogged ports or a failing spark module. We specialize in cleaning and servicing these specific pedestal burners to ensure they deliver the power they are famous for.
Thermador’s exclusive ExtraLow® feature works by cycling the flame on and off electronically to maintain very low temperatures. If you hear a rhythmic clicking, that is normal operation. However, if the burner refuses to re-ignite or stays off, it typically indicates a problem with the XLO potentiometer or the simmer control kit. We have extensive experience diagnosing this specific cycling technology.
Yes. The Freedom® Collection allows for separate fridge and freezer columns, often hidden behind heavy custom panels. Servicing these units requires knowledge of the specific hinge systems and the location of the evaporator, which is often accessible from the front bottom (plinth) area. We can repair cooling issues without damaging your custom cabinetry integration.
Thermador was a pioneer in combination steam ovens. Issues here often relate to the water pump system or the convection fan motor in their massive large-capacity cavities. Whether it’s a sensor error on the touchscreen or a heating element failure, our technicians are familiar with the wiring diagrams and service manuals for both the Masterpiece® and Professional® series ovens.
Check our complete guide: Thermador Error Codes
Our Service Standards
Genuine OEM Parts Only
Factory-certified parts to ensure your premium appliance lasts.
Comprehensive Warranty
We are fully insured and guarantee both our workmanship and components.
Flat-Rate Pricing
No hidden fees. You get a fixed price quote before we start.
Fast & Flexible Arrival
We work around your schedule with same-day appointments available.
PARTS & LOGISTICS
Fully Stocked for Same-Day Repairs
Why wait days for shipping? We maintain a local NYC warehouse and stock our trucks with genuine parts to get your appliance running today.
- Instant Availability: We carry the most common parts for premium brands, aiming to fix your issue in a single visit.
- Local NYC Warehouse: If a rare part isn’t on the truck, we grab it from our local facility instantly—no shipping from out of state.
- Factory-Direct Supply: Sourced directly from manufacturers to ensure authenticity and warranty compliance.
Simple 3-Step Repair Process
Schedule & Confirm
Book online or call. We’ll confirm your 2-hour arrival window instantly.
Diagnose & Quote
Our expert inspects the issue and gives you a flat-rate price before starting.
Repair & Guarantee
We fix it on the spot with stocked parts and back it with our warranty.
CONTACT US FORM
We're Here to Help – Reach Out Anytime!
When you work with our team, you can trust that you will be working with expert technicians who take pride in their work; that pride is reflected in how we treat you, as well as how we treat your home.
- Free Diagnostics with Any Repair
- Same-Day Repairs
- Warranty on All Services
- Qualified experts
- Genuine OEM Parts Only
- Licensed & Insured
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LEARN MORE about Miele Dishwashers: Complete Guide to Selection, Operation, and MaintenanceWhat Our Customers Say
Alan Tall
Very proficient service. Communication a bit complicated but OK overall.
Marilyn Hensle-hirsch
Technician was excellent and knowledgeable.
Peter Mensch
Most efficient household repair we have ever seen. I wish all of my appliances were Miele appliances.
lily nima mohammady
Top technician; knowledgeable, professional and personable.
Robert Allen
Technician was quick to identify the problem and thorough. Explained the issue clearly and was very attentive to the clean up after. Great.
Kimani Rabess-Stewart
Fast and friendly.
OFFERS
Special Offers & Repair Discounts in NYC
Free service call
You will receive a free service call if you order household appliance repair from us.
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10% Loyalty Discount
Special rates for our returning customers on any appliance repair.
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Appliance Wellness Program
Our program helps prevent emergency or unnecessary repairs, saving you money
LEARN MORE about the Appliance Wellness ProgramCONTACT US
Contact Our Experts
Does your appliance need repair? Get in touch with us. We will be happy to assist you immediately.
Our team of seasoned experts is ready to optimize your appliances for peak performance.
Choose the best way to reach us below:
Contact us online:
support@topunitservice.com
Use our contact form to describe
your request.