Vacuum Cleaner repair in New York
Expert repair and maintenance for premium vacuum cleaner units across New York City.
Send requestSelect Your Appliance
Vacuum Cleaner
Common Issues We Can Repair
- Vacuum losing suction or not picking up debris
- Brush roller not spinning or making noise
- Vacuum shutting off unexpectedly
- Burning smell or motor overheating
- Power button or controls not responding
- Dust bag or filter not recognized by the system
Expert Solutions Frequently Asked Questions
For premium brands like Miele, absolutely. These machines are engineered to last 15-20 years. A new premium canister vacuum costs $800–$1,500. Common repairs like replacing the motor brushes, cord reel, or switch are significantly cheaper than buying a new high-end unit, and they restore the machine’s original powerful suction.
Usually, the motor is fine. Loss of suction is most often caused by a clog in the hose/wand, a full bag, or dirty filters (HEPA/Pre-motor). It can also be a tear in the hose. We perform a pressure test to locate the blockage or leak and clear it to restore 100% airflow.
A burning smell typically indicates a jammed brush roll (melting the belt) or a motor strain. A dusty/musty smell means the filtration system is compromised or the bag was reused. We replace the belts, clean the brush roll housing, and install fresh HEPA filters to eliminate odors and allergens.
If the suction works but the brush doesn't spin, the issue is likely a snapped drive belt or a failure in the Electrobrush wand connection. On Miele and Sebo units, the electrical contacts in the wand can wear out. We test the continuity from the handle to the power head to pinpoint the break.
Yes. The cord reel mechanism uses a tension spring and a brake. If the spring snaps or the brake wears out, the cord becomes frustrating. We can disassemble the canister and replace the reel assembly or retension the spring so the cord snaps back in smoothly.
Our Service Standards
Genuine OEM Parts Only
Factory-certified parts to ensure your premium appliance lasts.
Comprehensive Warranty
We are fully insured and guarantee both our workmanship and components.
Flat-Rate Pricing
No hidden fees. You get a fixed price quote before we start.
Fast & Flexible Arrival
We work around your schedule with same-day appointments available.
PARTS & LOGISTICS
Fully Stocked for Same-Day Repairs
Why wait days for shipping? We maintain a local NYC warehouse and stock our trucks with genuine parts to get your appliance running today.
- Instant Availability: We carry the most common parts for premium brands, aiming to fix your issue in a single visit.
- Local NYC Warehouse: If a rare part isn’t on the truck, we grab it from our local facility instantly—no shipping from out of state.
- Factory-Direct Supply: Sourced directly from manufacturers to ensure authenticity and warranty compliance.
Simple 3-Step Repair Process
Schedule & Confirm
Book online or call. We’ll confirm your 2-hour arrival window instantly.
Diagnose & Quote
Our expert inspects the issue and gives you a flat-rate price before starting.
Repair & Guarantee
We fix it on the spot with stocked parts and back it with our warranty.
CONTACT US FORM
We're Here to Help – Reach Out Anytime!
When you work with our team, you can trust that you will be working with expert technicians who take pride in their work; that pride is reflected in how we treat you, as well as how we treat your home.
- Free Diagnostics with Any Repair
- Same-Day Repairs
- Warranty on All Services
- Qualified experts
- Genuine OEM Parts Only
- Licensed & Insured
BLOG
Tips & Insights
Premium Refrigerator Care: Extend Your Investment
Premium refrigerators from brands like Sub-Zero, Thermador, Miele, and Wolf represent a significa...
LEARN MORE about Premium Refrigerator Care: Extend Your Investment
The Premium Wine Cooler Guide: Top Brands Compared
For true wine enthusiasts, proper storage of their collection isn’t a luxury—it’s a n...
LEARN MORE about The Premium Wine Cooler Guide: Top Brands Compared
Miele Dishwashers: Complete Guide to Selection, Operation, and Maintenance
Introduction Miele dishwashers are premium appliances that have earned worldwide recognition for ...
LEARN MORE about Miele Dishwashers: Complete Guide to Selection, Operation, and MaintenanceWhat Our Customers Say
Alan Tall
Very proficient service. Communication a bit complicated but OK overall.
Marilyn Hensle-hirsch
Technician was excellent and knowledgeable.
Peter Mensch
Most efficient household repair we have ever seen. I wish all of my appliances were Miele appliances.
lily nima mohammady
Top technician; knowledgeable, professional and personable.
Robert Allen
Technician was quick to identify the problem and thorough. Explained the issue clearly and was very attentive to the clean up after. Great.
Kimani Rabess-Stewart
Fast and friendly.
OFFERS
Special Offers & Repair Discounts in NYC
Free service call
You will receive a free service call if you order household appliance repair from us.
CALL NOW
10% Loyalty Discount
Special rates for our returning customers on any appliance repair.
LEARN MORE about pricing
Appliance Wellness Program
Our program helps prevent emergency or unnecessary repairs, saving you money
LEARN MORE about the Appliance Wellness ProgramCONTACT US
Contact Our Experts
Does your appliance need repair? Get in touch with us. We will be happy to assist you immediately.
Our team of seasoned experts is ready to optimize your appliances for peak performance.
Choose the best way to reach us below:
Contact us online:
support@topunitservice.com
Use our contact form to describe
your request.